Contact Us
Have a question about our data, need to report an error, or want to discuss a partnership? Reach our editorial team using the channels below. We respond to all inquiries within 2 business days.
Data corrections
If you believe a carrier profile contains inaccurate information, submit a correction request. Include the DOT number and the specific data points that need review.
Email: corrections@truckgraph.com
Press and media
Journalists covering freight safety, carrier risk, or industry trends can reach our editorial team for data access, expert commentary, or background briefings.
Email: press@truckgraph.com
Methodology questions
Questions about our data sourcing, scoring algorithms, or risk screening methodology? Our lead analyst responds to technical inquiries.
Email: methodology@truckgraph.com
General inquiries
For partnership opportunities, API access discussions, or other inquiries that don't fit the categories above.
Email: hello@truckgraph.com
Response times
- Safety-critical corrections (authority status, insurance, OOS orders) — within 4 hours
- Standard data corrections — within 2 business days
- Press inquiries — within 1 business day
- Methodology questions — within 2 business days
- General inquiries — within 3 business days